hd77's Terms & Conditions

hd77 (hereinafter referred to as "Platform", "we", "our") is an online gaming platform that provides entertainment gaming services for Bangladeshi players. The platform includes cricket betting, slot games, live casino, and various types of online games.

These Terms and Conditions ("Terms") form a legal agreement between the hd77 platform and its users. These Terms apply to all use of the platform, including visiting the website, registering an account, financial transactions, and participating in any game.

Our Privacy Policy and Responsible Gaming Guidelines are considered an integral part of these Terms. It is each user's responsibility to review all these documents regularly.

The following terms are used with specific meanings in these Terms:

• "Platform" — hd77's website, mobile version, and all services operated through it.
• "User" or "Player" — any person who accesses services through a registered account on the platform.
• "Account" — the personal gaming account created at the time of registration on the platform.
• "Wallet" — the financial balance stored in the user's account.
• "Bonus" — any additional balance or reward granted for promotional purposes.
• "Wagering Requirement" — the amount that must be wagered before bonus funds can be withdrawn.
• "Transaction" — any financial activity involving a deposit to or withdrawal from the account.
• "KYC" — Know Your Customer — the identity verification process.

3.1 Registration Requirements

To open an account on hd77, you must provide accurate and complete information. Creating an account with false or misleading information is strictly prohibited, and such accounts may be closed at any time.

• Each individual may open only one account.
• The mobile number or email address provided at registration must be active and valid.
• If your account details change, you must inform us as soon as possible.
• You may not create an account on behalf of or for any third party.

3.2 Identity Verification (KYC)

hd77 reserves the right to verify a user's identity at any time. You may be asked to submit a National ID card, passport, or other official documents, particularly when a withdrawal is requested or for large transactions. Withdrawals may be held until verification is complete.

3.3 Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. Sharing or giving this information to anyone else is prohibited. If you suspect unauthorized access, contact us immediately.

The hd77 platform is operated for users aged 21 and above only. Use of this platform by minors (under 21) is strictly prohibited.

• By registering, you confirm that you are at least 21 years of age.
• You may be asked to submit a copy of your National ID card or passport as proof of age.
• If false information is provided regarding age, the account will be closed and all deposited funds may be forfeited.
• If you become aware of any minor using this platform, please inform us immediately.

5.1 Deposit Terms

The minimum deposit amount on hd77 is ৳200. Accepted payment methods are: bKash, Nagad, Rocket, Upay, and bank transfer (Dutch-Bangla Bank, BRAC Bank, Islami Bank, etc.). Deposits from a third party's account are strictly prohibited — the source of the deposit must be in the user's own name.

• Transactions must be made with the correct amount and the correct reference number.
• hd77 will not be responsible if a deposit fails due to incorrect information.
• Suspicious transactions may be temporarily held for review.

5.2 Withdrawal Terms

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 5–30 minutes. Withdrawal funds will only be sent via the same method and to the same account used for the deposit.

• Withdrawals may be held if KYC verification has not been completed.
• Bonus funds cannot be withdrawn if bonus wagering has not been completed.
• Multiple withdrawal requests cannot be made before the balance is cleared.
• In cases of suspicious activity, withdrawals may be held until the investigation is concluded.

5.3 Currency & Conversion

All transactions on the hd77 platform are conducted in Bangladeshi Taka (BDT / ৳). No currency conversion fee applies.

6.1 Welcome Bonus

New members on hd77 have the opportunity to receive a 200% bonus on their first deposit, up to ৳20,000. For example, depositing ৳1,000 gives a ৳2,000 bonus, making the total balance ৳3,000.

The wagering requirement for this bonus is 20x (on the bonus amount only). Example: if you receive a ৳2,000 bonus, you must place bets worth ৳2,000 × 20 = ৳40,000 before withdrawing.

6.2 General Bonus Terms

• Each bonus has its own validity period and wagering conditions — read the details carefully before activating.
• After claiming a bonus, the wagering requirement must be completed first before the deposited amount can be withdrawn.
• Claiming bonuses through multiple accounts or from the same device is strictly prohibited.
• If bonus abuse is detected, the bonus will be cancelled and the account may be suspended.
• hd77 reserves the right to modify or cancel any bonus offer at any time.

6.3 VIP Program

hd77's VIP program has three tiers — Bronze, Silver, and Gold. Regular players are automatically promoted to higher tiers and receive weekly cashback benefits:

• Bronze: up to 0.4% cashback per week.
• Silver: up to 0.8% cashback per week.
• Gold: up to 1.2% cashback per week.

There is no wagering requirement for VIP cashback to be credited to the account — however, general bonus terms apply. Contact live chat for more details.

7.1 Fair Play Guarantee

All games offered by hd77 are operated through licensed software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.). Game outcomes are determined by a Random Number Generator (RNG) and are audited and fair.

hd77 does not interfere with game outcomes and results are not predetermined. Players must acknowledge that both winning and losing are a normal part of online gaming.

7.2 Betting Limits

Each game has its own minimum and maximum betting limits, which are displayed in the game interface. A maximum bet limit per wager may apply during bonus wagering — please refer to the bonus terms.

7.3 Disconnection

If the internet connection is lost during a game, the bet will generally be settled and the result will be updated in the account afterwards. If a bet is cancelled due to a technical error, the amount will be refunded.

The following activities are strictly prohibited and, if detected, the account will be immediately closed:

• Operating an account using a false identity or false information.
• Creating or operating multiple accounts.
• Bonus abuse (bonus hunting, bonus abuse).
• Attempting to hack an account or gain unauthorized access.
• Using software or bots to manipulate game outcomes.
• Using the platform for the purpose of money laundering.
• Threatening or harassing other players or staff.
• Making deposits using a third party's funds or credit card.
• Deliberately attempting to cause errors in the platform's systems.

9.1 Closure by hd77

In the event of any breach of these Terms, hd77 may temporarily suspend or permanently close an account without prior notice. If there is any legitimate balance in the account at the time of closure, it will be returned after the investigation is complete — however, funds obtained through prohibited activities will be forfeited.

9.2 Closure by the User

Any user can close their own account. To do so, they must submit a request via live chat or email. The account balance can be withdrawn before closure, but any bonus balance with incomplete wagering requirements will be cancelled.

9.3 Self-Exclusion

As part of responsible gaming, users may request self-exclusion for themselves. For more details, please visit our Responsible Gaming page.

hd77 believes that online gaming is a form of entertainment — not a source of income. We encourage users to play responsibly.

• Do not place bets beyond your means.
• You should not continue playing in order to recover lost money.
• Avoid playing while under the influence of alcohol or when under mental stress.
• Set betting limits and time limits for yourself and stick to them.

For more details or assistance, please read our Responsible Gaming page and contact us via live chat if needed.

hd77 uses SSL encryption and modern cybersecurity measures to keep all users' personal information secure. Financial transaction data is stored with the highest level of security.

Full details on how user information is collected, used, and stored can be found in our Privacy Policy. Information is not sold to third parties.

• Transactions are monitored in compliance with Anti-Money Laundering (AML) regulations.
• Suspicious transactions are automatically flagged and reviewed.
• User data is stored on secure servers.

hd77 will not be held liable in the following cases:

• Losses caused by internet disconnection or technical errors.
• Losses resulting from a player's own negligence or mistakes.
• Errors in third-party game software.
• Force majeure events — such as natural disasters, cyberattacks, or server outages.
• If a user's account credentials are disclosed to another party.

hd77's maximum liability shall in no case exceed the amount of the transaction in question.

hd77 reserves the right to change, amend, or update these terms and conditions at any time. After any changes, the updated terms will be published on the website and the "Last Updated" date at the top of the page will be revised.

For significant changes, users will be notified via their registered email or through platform notifications. Continued use of the platform after any changes will be considered as your acceptance of the new terms.

It is the user's responsibility to review this page regularly. If you disagree with any changes, please stop using the platform and contact us.

If you have any questions, complaints, or comments regarding these terms, please contact the hd77 support team:

• Live Chat: Available 24/7 — in Bengali and English.
• Email: [email protected]

Our support team provides service in both Bengali and English. For complaints or dispute resolution, please contact us first via live chat or email.